Gaming should be fun, not a source of anxiety. bg997 believes every member deserves a healthy, controlled, and enjoyable experience — and we're always here to support you.
Bg997 gives you a range of effective tools to stay in control of your gaming — completely free of charge
Set a limit in advance on how much you'll deposit per day, week, or month. Once the limit is set, it cannot be exceeded. This feature is available to all members on bg997.
Set a limit on how long you play in a single session. When the time is up, bg997 will automatically alert you and, if needed, end the session.
If you need to step back and clear your head, you can pause your account for anywhere between 24 hours and 30 days. During this period, logging in or playing will not be possible.
If you feel you need an extended break from gaming, you can self-exclude for a period of 6 months to 5 years. Your account will be completely inactive for the entire duration.
Decide in advance how much you're willing to lose in a given period. Once you hit that limit, bg997 will automatically alert you and stop your gaming for the day.
If you have any concerns about your gaming, speak directly with our specialist support team. bg997's responsible gaming team is available 24/7.
Responsible gaming means enjoying gaming mindfully, in a controlled way, and purely for entertainment. At bg997, we believe gaming should be a fun experience — never a source of stress, financial harm, or family problems.
Online gaming is growing rapidly across Bangladesh. Most players enjoy it responsibly, but a small number may fall into uncontrolled habits. bg997 actively works to reduce that risk. Our responsible gaming policy isn't just a set of rules — it's a commitment we make to you.
When gaming goes beyond entertainment and starts to negatively affect your finances, time, or relationships, it becomes a problem. bg997 wants every member to stay aware, know themselves, and never hesitate to seek help when needed.
If you or someone in your family shows any of the signs below, it's important to take notice. bg997 always encourages you to assess yourself honestly.
Answer the following questions honestly — this is for your own benefit.
Once logged in to bg997, you can access all responsible gaming tools at any time from your account settings. Follow the steps below.
Sign in to your bg997 account using your mobile number and password.
Click the profile icon in the top right corner and go to "Account Settings".
Look for the "Responsible Gaming" option in your settings.
Set whatever you need — a deposit limit, session time, loss limit, or cooling-off period.
Save your changes. Reducing a limit takes effect immediately; increasing one may require a 7-day waiting period.
| Tools | Time Limit | Adjustable |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Yes (7 days) |
| Session Limit | 1–24 Hours | Yes |
| Loss Limit | Daily / Weekly | Yes (7 days) |
| Cooling-Off | 1–30 Days | No (during active period) |
| Self-Exclusion | 6 Months – 5 Years | No |
Feel free to contact us about any gaming-related concerns. Your information will be kept completely confidential.
Answers to the most frequently asked questions from members about responsible gaming
Responsible gaming at bg997 is more than a policy — it's part of our culture. We want you to stay well, enjoy time with family, and have fun within your limits. Open an account today and activate your responsible gaming tools.